Three (3) Year Limited Manufacturer's Product Warranty*

Design Furnishings warrants that its patio furniture is free from manufacturing defects as of the date of purchase. This 3 year limited warranty applies to the Design Furnishings Patio furniture manufactured in 2014 or after listed on the current website of Design Furnishings (www.DesignFurnishings.com).

Design Furnishings warrants the frame against breakage a full 3 (three) years from the date of purchase under normal use. Additionally, Design Furnishings warrants the wicker strapping against breakage for a full 1 (one) year from date of purchase, under normal use.

Design Furnishings warrants the cushion covers against fading for 2 years from the date of purchase under normal use.

BEWARE: Glass table tops can cause damage to the table top wicker if left in direct sunlight.

Tables must not be stored upside down. Repairs or replacement parts will be provided at the discretion of Design Furnishings.

In the case of discontinued models or finishes we will repair or replace the item or parts with the closest comparable current model.

Items NOT covered:

• Table tops
• Umbrellas
• Cushion foam or cushion fillings
• Overhead shade covers
• Wood furniture
• Cast iron and steel bases
• The natural weathering of wood finishes
• Fading of fabric after 2 years
• Staining or mildewing of fabric and strapping or the compression of cushion fillings

This warranty does NOT cover:

• Wear fading, shrinkage of non-Sunbrella fabric or cushions
• Damage due to misuse, abuse or accidents, damage caused by sunlight or artificial lighting sources or variation of the color or graining of wood or wood products nor ridges or rough areas in marble or variations in its color or graining or natural variations in graining and color of leather or any item that has been altered in any way by the purchaser.
  We also do not cover the failure of furniture which, in our opinion, was caused by acts of God, accident, neglect, improper shipping or handling, or unreasonable or abusive use, and our warranty is void if proper care and/or maintenance is not followed.

Furniture stored outside or in other cold storage areas should be drained of any water. If allowed to freeze inside the furniture, water can damage the tubing. Water can also cause molding which along with damage cause by freezing is not covered under this warranty.

Contact our Customer Service Department to file a warranty claim by calling 877-751-6068.

Complete and return this Claim Form providing pictures and proof of purchase. No returns will be accepted without properly filed claim form and prior written authorization from our Customer Service Department. After authorization is received, your furniture must be returned in the original packaging, freight prepaid.

This warranty applies only to Design Furnishings furniture listed above, sold by Design Furnishings after January 1, 2014 and is limited to 3 years from the date of purchase. This warranty is in lieu of any other warranty expressed or implied by law. This is a limited warranty and extends only to the original purchaser at the address of the original delivery. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

*Applies only to products manufactured in 2014 or after.

 

2010-2013 Design Furnishings Three (3) Year Limited Manufacturer's Product Warranty*

 

Design Furnishings warrants that Design Furnishings patio furniture is free from manufacturing defects as of the date of purchase. This 3-year warranty applies to the Design Furnishings Patio furniture manufacture prior to 2014 and listed on our current website (www.DesignFurnishings.com).

Design Furnishings warrants the frame against breakage a full 3 (three) years from the date of purchase, under normal use. Additionally, Design Furnishings warrants the wicker strapping against breakage for a full 1 (one) year from date of purchase, under normal “non-commercial” use.

For table tops, fading or staining of the table surface is not included under warranty. All tables may be damaged if cushions are stored inside and underneath the tables preventing proper air circulation to the wicker which voids the warranty.

Tables must not be stored upside down. Repairs or replacement parts will be provided at the discretion of Design Furnishings. (In the case of discontinued models or finishes, we will repair or replace the item or parts with the closest comparable current model.)

Special Sunbrella 5-Year Warranty protects against Sunbrella fabric becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals.

Items NOT covered:

• Tabletops
• Umbrellas
• Non-Sunbrella pillow and cushion coverings
• Cushion foam or cushion fillings
• Overhead shade covers
• Wood furniture
• Cast iron and steel bases
• The natural weathering of wood finishes
• Breakage of glass
• Staining or mildewing of fabric and strapping or the compression of cushion fillings
• Fading, staining, or mildewing of fabric and strapping or the compression of cushion fillings
• Rusting of stainless-steel footing covers are not covered under the warranty

This warranty does NOT cover:

• Wear fading, shrinkage of non-Sunbrella fabric or cushions
• Damage due to misuse, abuse or accidents, damage caused by sunlight or artificial lighting sources or variation of the color or graining of wood or wood products nor ridges or rough areas in marble or variations in its color or graining or natural variations in graining and color of leather or any item that has been altered in any way by the purchaser.
  We also do not cover the failure of furniture which, in our opinion, was caused by acts of God, accident, neglect, improper shipping or handling, or unreasonable or abusive use, and our warranty is void if proper care and/or maintenance is not followed.

Furniture stored outside or in other cold storage areas should be drained of any water. If allowed to freeze inside the furniture, water can damage the tubing. Water can also cause molding which along with damage cause by freezing is not covered under this warranty.

To obtain service, contact our Customer Service Department by calling 877-751-6068 or filling in this online form to share details of the problem. Please provide pictures and proof of purchase. No returns will be accepted without prior written authorization from our Customer Service Department. After authorization is received, your furniture must be returned in the original packaging, freight prepaid.

This warranty applies only to Design Furnishings furniture listed above, sold by Design Furnishings after January 1, 2009 and is limited to 3 years from the date of purchase. This warranty is in lieu of any other warranty expressed or implied by law. This is a limited warranty and extends only to the original purchaser at the address of delivery. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

*Applies only to products manufactured prior to 2014.